DOC WAY PLATFORM

Introduce your healthcare brand like a product. One marketplace for citizens, pharmacies, training, jobs, and ads.

DOC Way merges the citizen mobile companion, the healthcare service cloud, and the executive control room so every prescription, workforce request, advertisement, and compliance report moves in one governed loop.

Citizen mobile journeys translated to Arabic & EnglishPharmacy onboarding, ads, and CRM out of the boxJobs, training, and service orchestration in one catalogIntegrations, analytics, and regulator dashboards ready on day one

Product surfaces

A complete healthcare launchpad, not just a portal.

Every audience—citizens, pharmacists, regulators, and partners—runs on the same data model, review workflows, and notification fabric.

Citizen mobile app

On-demand pharmacy concierge

Premium mobile journeys with GPS requests, multimedia uploads, live chat, and bilingual notifications for any prescription or home visit.

Service ticketsFavoritesOffline cache
Pharmacy control room

Business, ads, and CRM

An executive workspace for onboarding branches, activating offers, reviewing service bids, and tracking analytics per campaign.

Ad composerReview codesAnalytics
Regulator cockpit

Audits, lookups, and policy toggles

Role-based dashboards with audit trails, catalog management, notification approvals, and compliance exports in seconds.

Lookup governanceCompliance alertsExports
Integration layer

Open endpoints for innovation

Healthcare integration services with guided documentation, sample data, device/IP logging, and live update channels so partners extend DOC Way confidently.

Secure tokensMulti-device routingAnalytics feeds
See the service catalogueHealthcare marketplace for pharmacies, citizens, and regulators

Marketplace fundamentals

Identity

Trust-grade onboarding

Phone, email, or username login with OTP, device fingerprinting, and remote session control for every role.

Pharmacies

Business & revenue engine

Licenses, tax data, SLA matrices, and one-tap ad conversion with multilingual creatives and analytics.

Citizens

End-to-end service flows

Requests tagged by city and GPS, doctor bids, SignalR rooms, and completion certificates in-app.

Engagement

Campaigns & feedback cloud

Location-aware notifications, inboxes with read states, structured feedback, and sentiment dashboards.

Healthcare service catalogue

Bridge citizen demand, pharmacy supply, and regulatory oversight through modular DOC Way services.

Trust

Account & identity controls

  • Unified login with one-time passcodes, GPS verification, and device/IP logging
  • Role-based onboarding for citizens, pharmacy doctors, owners, and admins
  • Session dashboards, remote logout, soft delete, and reactivation
Pharmacy

Business operations

  • Bilingual pharmacy creation wizard with license and compliance uploads
  • Operating hours, delivery flags, and emergency availability matrix
  • Bulk pharmacy management, activation workflows, and audit history
Citizen

Service orchestration

  • Multimedia service requests with GPS, attachments, and categories
  • Doctor bidding, acceptance/decline flows, and service promise tracking
  • Live chat rooms per ticket plus broadcast groups by city
Engagement

Notifications & content

  • Campaign console for instant, scheduled, or draft pushes with guided routing
  • User inbox with read states, filters, and preference management
  • Content hub configurations for FAQs, banners, and payment notices with instant publishing
Insights

Analytics & compliance

  • Audit trail on every entity with who/when/where context
  • Configurable pagination, filters, and exports for regulators
  • Health alerts, device telemetry, and uptime monitoring

Advertisement & revenue engine

Introduce pharmacy products like a media brand.

Every pharmacy can design, approve, and launch campaigns with regulator-friendly review codes and live performance metrics.

Ad composer studio

Create bilingual campaigns with multi-image uploads up to 100 MB, geotargeting, and specialty filters.

  • Reusable templates for seasonal promotions
  • Preview placements across citizen app surfaces

Review & compliance lattice

Route creatives through approval chains with audit logs, reviewer notes, and automatic expiry reminders.

  • Review codes and badge states per ad
  • Instant alerts for pending approvals

Performance storytelling

Monitor impressions, clicks, conversions, and pharmacy revenue across every placement in real time.

  • Attribution-ready dashboards
  • Downloadable partner reports

Unified stack

From mobile citizen journeys to regulator dashboards.

Mobile experiences, control rooms, and integration services share the same taxonomy, audit logs, and analytics so everyone speaks the same language.

Workforce & training

Grow pharmacy teams, training, and jobs inside DOC Way.

Pair workforce readiness with service delivery so every citizen conversation is staffed by certified pharmacy talent.

Pharmacy workforce & jobs

Publish job slots, vet applicants, and connect certified pharmacists to high-demand branches.

  • Document capture, credential storage, and background notes
  • Hiring funnels tied to specific pharmacies and roles

Training & onboarding

Deliver curricula, SOPs, and playbooks directly inside the control room.

  • CMS-powered learning modules with read receipts
  • Wave-based training plans that mirror activation roadmap

Community programs

Mobilize citizens with awareness campaigns, pharmacy events, and volunteer drives.

  • Targeted pushes for screenings, immunization days, and wellness drives
  • Feedback loops to capture impact stories and testimonials

Activation roadmap

Three waves to launch DOC Way

Weeks 1-4

Wave 1 · Brand & citizen launch

Publish the landing page, login, and citizen stories while brand assets, jobs, and the content hub go live.

Weeks 5-9

Wave 2 · Pharmacy growth & ads

Open the pharmacy workspace for branch management, service handling, and advertisement launches with live dashboards.

Weeks 10-12

Wave 3 · Operations & handover

Complete training, feedback loops, compliance reporting, and retire legacy portals with zero disruption.

Field-proven voices

"We marketed our pharmacy services like a national product launch—the DOC Way ad studio and citizen app made the handoff seamless."

Pharmacy Network CEOPrivate Healthcare Group

"Jobs, training, and service orchestration finally live in one bilingual workspace that regulators can audit in real time."

Digital Health PMOGovernment Program

"Real-time channels and proactive alerting helped us prove every notification, service promise, and compliance step to the board."

Chief Technology OfficerRegulator Tech Office

Marketplace momentum

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Active Users

Registered citizens & pharmacists

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Pharmacies

Verified pharmacy branches

0

Service Requests

Completed pharmacy services

0

Notifications

Targeted pushes delivered

0

Advertisements

Live pharmacy campaigns

0%

Uptime

Platform availability